With that said, Facebook CEO Mark Zuckerberg — who many have been quick to label as tone-deaf — published an overview of the company’s struggles and triumphs over the last 12 months.

Mark Zuckerberg: Please fix Facebook Marketplace's map function! If I'm in Brooklyn, I'm sure as heck not going to New Jersey to buy a used couch. Bill Gates, Warren Buffett, and Larry Ellison ...