Carnival Cruise Line saved millions when it cut a popular onboard service, and used those savings to make fan-favorite Guy ...

A number of Carnival Cruise Line passengers can’t sail without certain beverage essentials they enjoy back on land.

Carnival Cruise Line Brand Ambassador John Heald said that Coca-Cola products are currently available on 14 of the company’s ...

Carnival Cruise Line’s Brand Ambassador John Heald said that Grand Turk is ready to welcome guests back following Hurricane ...

Some passengers say it's inappropriate to wear a military dress uniform for formal events, but the majority had a completely different answer.

Carnival's brand ambassador, John Heald, addresses a rude guest's expectation for refunds during hurricane season.

To many cruisers, 5:30 or 6 p.m. is the ideal time to eat dinner on a Carnival cruise because of the evening entertainment ...

With Carnival Vacation Protection trip cancellation, you can get a full refund if you need to cancel for common reasons like ...

A Carnival luggage mat has been used for a strange purpose, but how good is it? While the photo may be fake, the symbolism is real.

As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just comes with the territory. Heald responds to hundreds of cruise passenger ...

Sep. 28—John Heald serves as the public face of Carnival Corporation's namesake cruise brand. He spends most of his days answering hundreds of questions from passengers. Heald has hundreds of ...

The ambassador, John Heald, shared his insight about the pharmacies that cruisers can enter at foreign destinations. Specifically, he mentioned the frequent purchases of medicines not typically ...