This policy certainly makes sense. After all, while Carnival charges for most beverages, there’s an abundance of free food ...

Credit to Carnival Cruise Line and ambassador John Heald for constantly answering questions and concerns from cruisers. The ...

Cruise lines get blamed for things outside of their control. Passengers, for example, might expect a refund when their flight ...

Passengers can take part in a special Carnival Cruise Line tradition led by Chief Fun Officer Shaquille O’Neal.

A Carnival fan asked if cardboard cutouts of Brand Ambassador John Heald could be placed on ships for guests who want a ...

“Carnival Cruise Line has issued a warning to passengers that hanging a clothesline to dry your clothes isn’t permitted on ...

Should a small crime or prank onboard warrant a big reaction from a cruise line? One guest thinks so, but Carnival disagrees.

Another Facebook group rumor has been put to rest after Carnival’s Brand Ambassador took to the social media platform to ...

It was quickly extinguished with a splash of social media. John Heald, who holds the title of ambassador for the Miami-based cruise line, addressed the situation last week on his widely followed ...