Retail media is not just an e-commerce trend. For CPG brands and grocers, the real action is still happening at the store.

Amazon announced Tuesday it would soon be providing same-day and next-day delivery to 4,000 rural communities across the ...

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be ...

In a boon for deal-seekers across the country, ecommerce giant Amazon recently confirmed that its popular Prime Day sales ...

A recent survey of consumers in the U.S. and U.K. explored the overarching theme of return policy abuse today.

Merchants now estimate that roughly three percent of their total e-commerce revenue is lost to fraud annually, with a similar ...

A few days after Amazon announced its Prime Day sale, major retailers such as Target and Walmart revealed weeklong sales of ...

Property tax management has long been overlooked as a source of operational improvement, but it doesn’t have to be.

In today’s fast-paced retail environment, gut feelings and guesswork are no longer enough to make effective business ...

As tariff tensions fluctuate, their consequences are already rippling through global supply chains. For small and midsized ...

Tractor Supply Company, the nation’s largest rural lifestyle chain, is opening 90 new locations by the end of 2025.

In many cases, retailers lack visibility into the customer journey and may not even be aware of how their suboptimal ...