"Obviously a cost-saving exercise under the guise of saving the polar bears." Airline launches trial run of polarizing change to in-flight experience: 'Frustrated me no end' first appeared on The Cool ...

British Airways is our country’s flag carrier and should be a source of national pride, instead it’s beset by delays, cancellations, bad service – and won’t even give you a free G&T, says Jamie Bullen ...

In this week's Money Problem, the Money team helps a reader fighting for a refund for a "dangerous" holiday. Send your ...

The Antler bag has more than enough room for a long weekend's worth of clothes, plus some work gear like a laptop with a 30L ...

Ticketmaster has been named one of the shoddiest companies in the UK because of its pricing practices for the Oasis reunion, ...

THE companies that have let down customers the most in the past year have been revealed. Consumer group Which? has named the ...

Arjun Erigaisi is not the only one who experienced airline turbulence on their way to the Las Vegas Freestyle Grand Slam Tour ...

Qantas Airways said a cybersecurity incident at one of its call centers exposed 6 million customer records, the second carrier in as many weeks to be the subject of a cyberattack.

Starbucks Korea on Wednesday introduced bioplastic straws made from sugarcane, a company spokeswoman said.

Reddit users react to a customer discussing Chick-fil-A's rumored move away from plastic straws and toward paper. The popular food restaurant has responded to the claims.

British Airways has suspended all flights to Qatar, Doha and Dubai following the US President ordering an attack on Iran’s three nuclear facilities overnight.

charleston — The hearing room inside West Virginia’s Public Service Commission was filled with plain suits, heavy briefcases and growing anticipation.