Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...

Just months after the merger between Ping Identity and ForgeRock was completed in August 2023, Ping CEO Andre Durand swiftly ...

Over the past 25 years, the digital landscape evolved dramatically, altering how companies approach customer retention and ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

A survey of ERP users found Info is used most often for accounting and finance; Microsoft for inventory management; SAP and ...

One of the most significant trends in the mobile wallet landscape is the proliferation of closed-loop wallets, which are ...

DKSH Healthcare Business Unit, in partnership with Euris, is introducing ConnectPlus, a data-driven Customer Relationship Management (CRM) and Multi-Channel Engagement (MCE) platform aimed at ...

Sacramento-based Zennify, a tech consulting firm for financial services companies, has acquired Terazo, a digital engineering ...

The survey found that overall marketing spending is bouncing back to the four-year-high levels notched in Fall 2022, after a ...